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Reviews


See What Your Neighbors Are Saying!


Your comfort is our top priority. Check out what our valued customers are saying about their experience. We’re standing by ready to serve you. To get started, please give us a call at 541-246-7223.

Pat H.
1713381277
I had a great experience on a service call with these folks. Thomas, the technician, quickly analyzed the problem and fixed it in 30 minutes.Now this was after a different company told me that my entire heat pump compressor needed to be replaced. The difference in cost... about $2,000. So you know the motive of the first company.I highly recommend Central Oregon Heating. They have integrity and fast response times.
LouAnn N.
1713365232
It was a perfect professional experience in everyway!
Dawn
1713300517
I consistently have the best experience with CO Heating. My most recent is with Lauretta in their electrical division. She was able to schedule an electrician on two separate occasions with very little notice! In both cases, their communication was great, they were timely, the electrical assessment/work was appropriate and pricing was fair. If you need help with heating, cooling, plumbing or electrical give them a call!
Debbie S.
1713292006
Very informative and kind and helpful with our questions, did his job thoroughly and explained what he was doing.
Jan R.
1713210033
This company has been very responsive to our residential needs. They are efficient and professional. I have recommended them to our neighbors and friends.
Michelle E.
1713045694
I would recommend Central OR Heating and Cooling to anyone. I called in the morning and the gentleman who answered the phone was able to get a tech out the same day. The technician was there in between the hours that was given to me. Wayne was our technician and he was friendly, fast and professional. He fixed our furnace inside and had it working again in a few hours. He also installed a new thermostat for us. He had all the parts needed on his truck and was good at his job! We are very happy and satisfied with the work he done. The cost was reasonable for all the work he did, especially having to re-wire a lot of stuff.
Doris D.
1713038101
Very professional technicians!
Nettie M.
1713035718
Reliable and efficient. Always well trained and customer service is the priority. Carrier products seem to be quite dependable. Haven't had any problems with equipment in over 10 years.
David J.
1713027923
Great customer service. The service tech( Martin) explained everything in great detail. He also cleaned up a mess left by another tech from a different company. Thank you very much for everything you all have done for us
Sarah R.
1712962455
I was pleased with the communication from our service provider Mike. He was timely, responsive and helpful.
LeAnn G.
1712953084
We use central Oregon, heating and plumbing since we moved to Redmond three years ago. Couldn’t be happier! The repair people are always prompt and courteous. Always there and give accurate feedback about our heating and cooling equipment.
Geraldine M.
1712878714
I had my furnace etc serviced and the tech (Lyle) did a great job of cleaning and he didn’t try to pressure me to do more than was required. He let me decide. I appreciated his helpfulness and friendliness.
Joy M.
1712863725
Chris is always great and thorough. Highly recommend Central Oregon Heating and Cooling.
Debra H.
1712788078
Martin was great. He explained everything to me. He checked everything out and show me how to used the control panel really good. Thank you so much.
John
1712778965
Always courteous
VICKIE B.
1712714494
Cody was very knowledgeable and helpful.
Ron H.
1712691038
Excellent service and helpful!
Dan S
1712690150
The crew were great, very friendly and professional. They did a yearly check up on my Hvac, discovered issues, made adjustments to correct it. When finished, they discussed with me what steps they performed. Very satisfied with their care and follow up. Can't recommend enough!
Derek L.
1712275836
Kion and Cutter came out to fix a broken cartridge in my faucet handle. The base was quite stuck and I had trouble removing it to replace the internals, so I called the pros. Kion and Cutter went above and beyond in their service. They got the base loose, replaced the cartridge, double-checked everything, and now I'm good to go. High quality work and a very reasonable price. I will be calling them (and specifically asking for Kion and Cutter) for any and all future plumbing needs.
Jan H.
1712260300
Quick response to inquiry. On time, on budget and professionally done. Courteous, patient and skilled employees.
Peter H.
1712178421
Overall a great experience. Employee Chris was very professional ,polite, and informative. I would highly recommend this young man as an examplary example of an outstanding employee!
Richard G.
1712171477
The service was great a these two gave great advice on keeping it running properly. Thank you. R Gorby. Cat approved
Nancy C.
1712170741
Ryan gave 100% to solve our plumbing issues.The one thing we did not receive was the statement for our payment by e-mail. Could you send that to us?Nancy Cruikshank.
Lorri J.
1712104651
I was very pleased with the work Central Oregon Heating, & Plumbing did on our heating unit. It was not heating our home, so I called them as a new customer and they sent someone the same day. The two technicians fixed the problem and also serviced our air conditioning unit in anticipation of summer. I really appreciated their kind manner, proficient work and reasonable charge. I will definitely keep them as our regular service technicians!
Tamantha A.
1711998451
Electrician provided what I needed quickly and efficiently. Able to get somebody here the same week I called (unheard-of in Central Oregon,). I highly recommend. Top notch.
D'Arcy S.
1711993252
Our experience was all very positive. Our 30+ year old furnace finally gave out in February with snow on the ground. CO Heating was very responsive to our predicament and my desire to get the right new system for our home and our preferences. We looked at one and two stage furnaces with various fan options and some different heat pump systems. I was able to get my plethora of questions answered and felt confident with our choice.The installers were excellent. They repaired the ductwork and added necessary electrical, plumbing and ducting for the high efficiency system. They also replaced our 30 year old air conditioner, which required redoing the condensate lines that had been originally installed incorrectly.We woke up to a cold house on a Tuesday morning not knowing the furnace was irrepairable or what the best replacement might be, and the new system was completely installed and blowing warm air by Thursday evening. My highest accolades to Nick and the crew at CO Heating.
David D.
1711992482
Competent. Capable. Trustworthy.
Anita B.
1711991804
Martin was great. He explained what was going on and kept us informed the whole time.
Karen R.
1711768475
Our experience with Central Heating, Cooling, & Plumbing was a great one! They were able to get us an appointment very quickly! Everyone was professional, knowledgeable, and efficient. We felt they were very reasonable and we wouldn't hesitate to call them again in the future!
Brenda F.
1711766927
Staff always pleasant and professional. Annual maintenance work is always outstanding.
Jeff K.
1711762932
Last minute leak detection and hvac service for a home sale. Got it done fast and affordable. Would recommend to anyone needing any of there services. Thanks!!
Cindy O.
1711743952
They are awesome! Such great customer service and knowledgeable. We love them.
Fiona A.
1711660740
Chris was very professional and explained exactly what he was working on.
Stan P.
1711645323
Very good
GARY T.
1711572544
I was very satisfied with the service that Dan and Colin provided and Nick gave a comprehensive follow-up on options available!
Andy P.
1711570572
Chris who came out to give us her bid was absolutely amazing. He went above and beyond to explain everything to us and was very thorough. We would have loved to have gotten our HVAC, AC, and and hot water heater from Central Oregon heating and cooling and plumbing. But unfortunately we had to go with another company because the 2-year financing did not fit our budget. Can't say enough about Chris. Was sad to have to tell him the 2 year financing put his company out of our budget.
Martha C.
1711558960
Very professional
We have been using Central Oregon Heating for over 16 years. We have always been pleased with their service. They explain things to where we can understand what is going on with our system and the work that needs to be done. Our old system started having issues they went over everything in deals on repair cost and the life that was left in our old system. When we decided to replace our old system Chris spent time with us going over what we wanted in a new system he answered every question we had. He proposed 3 system. The installation was quick and painless. We hardly knew they were onsite working. We look forward to continuing working with them well into the future.
Kristy C.
1711521862
Wonderful service, great customer service & quick scheduling!!
Jessica G.
1711473737
Travis with Central Oregon Heating and cooling was very prompt in coming out to perform out annual gas furnaces service. Answered all questions we had, very knowledgeable and kind. Definitely recommend this company.
Andrea S.
1711410571
Friendly staff and quick response
Dennis M.
1711387353
Prompt and perfect service from Robert Thorne!
Brittany S.
1710270876
We got a tankless water heater and it has been so nice! Endless hot water, thank you for a great job installing this.
Bruce W.
1709948840
Always excellent service at a good price.
Craig S.
1709771004
Great technician! Found issue quickly.
Jessie P.
1709758164
Helpful
Nathan A.
1709754458
Jeremy was absolutely fantastic and very helpful! Extremely knowledgeable and trustworthy. Truly fantastic service. We have the peace of mind knowing that all of our HVAC, plumbing, and electrical needs are being looked after.
Ashlee M.
1709751225
Previous plumber could not solve the issue. This company figured it out right away. He made sure everything was functional with no leaks and he was fast.
Julie R.
1709669050
Colin Lynch carefully explained how to work my new heating and cooling system so I am ready for winter and summer. He was very knowledgeable about my system and provided me with the confidence I need to have to operate my system effectively.
Patricia B.
1709581129
Very nice gentleman. Very prompt and explained everything that was wrong and needed repaired or replaced. Thank you
peter L.
1709416243
Furnace stopped working and had no heat. Explained in detail what the issue was and how it was fixed. Very Professional and took them no time to figure the issue.
Teri H.
1709402427
Excellent and efficient service, very pleased!
Greta O.
1709237872
Excellent fix everything up like new.
Raymond M.
1709044943
Central Oregon heating and cooling was on time very clean did a very nice job I'm very pleased with what they did for me
Kristine O.
1708752663
I called this company for a tune-up on my electric furnace, which is seldom used because my primary source of heat is a wood stove. I was very pleased with the knowledge, expertise, and professionalism of Jeremy, the technician who came. He explained everything he did and answered all my questions. Even though the furnace is 30 years old and not operating at peak efficiency, he assured me it was working fine for my needs and did not recommendan expensive motor replacement or system upgrade. I highly recommend this company.
Bonnie T.
1708736029
All the aboveLyle was so informative friendly. Took time to explain what was happening.Austin did an excellent job installing the new heat pump. Both these guys were very professional, on time, answered all questions.Did not leave a mess. Installation was very clean.
Mike H.
1708719454
Pleasant—nice, friendly, professional repairman, what more can I say—good experience
Steven R.
1708544564
Fast service and got my heater back up and running in no time flat
Amanda A.
1708544179
Thank you for installing out American Standard toilet. The service was quick, easy and done very well.
Cheryl T.
1708528466
Adam was great! Awesome personality great work, we will definitely have him back. Thank you for doing a really good job!
Brea L.
1708390821
They were able to come out to my house a day early and the guys were super nice, cleaned up after themselves and very quick to fix my fireplace. Thank you!
Gary H
1708380481
Tech. came within 2 hours of calling. Was very knowledgeable about the unit. Diagnosed the problem and wrote an estimate for repair before leaving.
anita H.
1708208534
Best fair service company in a long time. Informative. Very much adaptive to service needs. Would recommend their friendly service next time. Thank you!
Beverly P.
1708137245
Jeremy was very personable and professional as well as excellent technician. He did a thorough servicing and replaced the filter.
kat F.
1708132736
Very knowledgeable and very nice, always cautious of my critters and has a friendly smile 😊
Kim M.
1708126537
Dustin and Dominic performed the installation of the heat pump and air exchanger. They were very professional and efficient. They had the old system removed and new system installed in 6 hours. Dustin reconfigured our smart thermostat to be more efficient and walked me through the entire system prior to leaving. They left a very clean worksite even after a snowy day.
Michael L.
1708126119
Called Central Oregon Heating, Cooling and Plumbing to do my annual heat pump system check (since they were running an add) vice using my old company and so glad I did. Was much cheaper and got signed up for their annual program. Very professional and friendly team. Won me over with their customer service!
Trina R.
1708118311
Richard was very thorough, knowledgeable and friendly while working on our fireplace and furnace.
Syd P.
1708111506
CO Heating sent someone to address the problem I was having in an appropriate timeframe. Chad was friendly and professional. He communicated what he found and what he did to fix the issue. The job was completed quickly. I can't think of a thing they could have done better.3/24/23 new house, new problem, new tech, and same professional knowledgeable service.2/16/24 Routine maintenance today. My experiences with COHC&P have all been 5/5.
Kristeen G.
1708025549
Immediate service for both, a broken, old hot water tank awhile back and as of yesterday a new furnace. Special thanks to all the employees for their patience and clear explanations.
Mary S.
1707939087
The technician was very professiona. He explained everything so that we could better x care of are heating system. Give him five stars for excellence!
John B.
1707879457
Great timely service for a reasonable price!
Jay G.
1707769906
Timely and professional. Great service.
Rocky D.
1707763070
Nice work cleaning my mini split! Now its working great,service was on time,employee very nice good worker!
Stacey C.
1707601505
Very easy to schedule. Called to let me know multiple times what time they were coming. Friendly techs. Great experience.
Richard H.
1707446714
Lyle was very professional, explained everything and did a great job! They also came on the same day that I called. Will use again in the future!
Audrey H.
1707357071
Came quickly and fixed the problem with our heaters. Super thankful! Great customer service!
Jeffery W.
1707348119
Just had a heating tune-up. Easy to schedule prompt arrival after phone call heads up. Very thorough and knowledgeable
Kathy T.
1707331741
They showed up in time and did the work we needed done to sell our home
Bill C.
1707194603
On time. Clean set up. Works great. Norm knows his craft.
Stephanie N.
1707010909
Awesome that someone is there and available to assist 24/7. After our 20yr old furnace died in the middle of the night, in the of the chilliest nights of the year, they sent out a team to do an inspection the following morning, & the next day an Amazing crew came out to put in a whole brand new HVAC system. Professional, friendly, & did a fantastic job on their clean up. 😎👍
Bill P.
1706989563
Great and very prompt service. Jeremy gave our forced air electric furnace a good check out and explained well what he found. Again we are very happy with the service we have received from Central Oregon Heating, Cooling, and Plumbing.
E. B.
1706809638
Lyle is awesome! He is courteous and respectful and would highly recommend him as your technician
James C.
1706305486
Outstanding professional interaction with Jim, as he diagnosed and serviced our Heating system. We are well pleased with our maintenance experience. We will use Central Oregon Heating and Cooling if we have future service needs.
Catharine N.
1706290086
I was very pleased with the service. They were fast in scheduling a free estimate on my furnace situation and following up the next day on the installation. Both the estimate and installation appt’s were completed professionally, politely and efficiently. I was given options for payment that worked with my monetary situation. Thank you for a great job completed.
Cindy E.
1705965496
Alex was extremely helpful. He got a number of things functioning for us very quickly. I've been with Central for a number of years and they have never failed to provide the very best service.
Bills I.
1705886686
Glad they are around and ready to help! They did!
Diane M.
1705883045
Quinton was friendly, pleasant, and thorough.
angel C.
1705771604
The repair man was very nice and professional. He was here less than an 1/2 hour and had everything fixed. I will recommend this company.
Joyce B.
1705621601
The repairman was very polite and explained what he was doing. He covered his shoes while in my house. I'm sorry I forget his name. He has been here before and is always very professional and personable.
Betty F.
1705522292
Friendly and very good at his job.
Daimion G.
1705259535
Excellent service would highly recommend.
George K.
1704738003
Fast response to water heater problem. Diagnosed with authority an fixed on the spot. Wish I called Central Oregon first, cuz Einstien electric sent a dude that recommended replacing heater for $2,100......CO fixed for $350. Will call CO first from now on
Shirley A.
1704595520
We are very happy with our new furnace and heat pump. The men that showed up here to do the install did good work and when they were done they left everything clean and made sure I understood how to use our new furnace thermostat. We would give a referral if ever needed. Thank you Central Oregon Heating and cooling and plumbing for the great job you did. Sincerely , Shirley Ayres
Annette H.
1704564733
Lyle was very professional, efficient and personable. I am very pleased with the service.
Brett U.
1704397087
Prompt, thorough, professional and personable service by Lyle
Sharon U.
1704130842
Our heat system was down with temps in the 30’s you were prompt and Lyle did a great job getting us up and running. Thanks!
Ricky W.
1704056603
Showed up in a timely manner, very professional, made sure everything was in working order. Friendly with our 4 dogs.
alf C.
1703635305
man really friendly and he did good job thanks
Jeanette W.
1702675410
Exceptional service from Lyle today for a heat pump repair. He was on time, professional, and courteous. Laura was also outstanding when I spoke with her on the phone. I'm very grateful you guys service the Fossil, Oregon area.
Lisa C.
1702090774
Colin and Jeremy persevered through my fireplace repair, which proved to be somewhat problematic…they were prompt, performed an excellent, highly professional job….if I could offer them both six stars, I would! I highly recommend!
Steve S.
1702054097
Very impressed they could get us scheduled the next day after we committed to a new hvac system and had it up and running that same day.⁰
Kathy S.
1701908484
The serviceman came and he wasted no time getting us some hot waterVery friendly man
Nancy J.
1701731256
Very pleased with service, friendliness and concern. Highly recommend.
Kathy S.
1701720894
Great customer service. A great technician (Wayne) came out. Service completed throughly and timely. Very kind and polite.Thank you.
Scott J.
1701129198
Awesome as always
Stewart O.
1700855986
Moved their schedule to accommodate our emergency
Joie S.
1700850804
Very knowledgeable and non-judgemental. The plumber was kind and quick.
Anita J.
1700314079
COHC&E are the best. I needed my furnace fixed and they were able to come over that day. When they arrived it only took them an hour to assess what was wrong and fix it! Now my home is set for the winter. Reasonable cost too. We are fortunate we have them in our area. Highly recommend them.
Terri V.
1700260210
Very promp and did a good job.
Patty W.
1700099943
I called for a service and got an appointment right away. The service person, Richard was very polite and informative. He serviced and cleaned our furnace and checked out the heat pump. We just moved to this home and I appreciated him explaining things to me. I would recommend Central Oregon Heating, Cooling and Plumbing to others.
Kimilee M.
1699735102
A great young man, Adam was very personable and fixed my problem in a timely manner. I would recommend him to anyone and his company.
Harry K.
1699657227
Excellent service. Very thorough inspection. Explained what is being checked and offers recommendations if necessary. Very friendly.
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